situs303 Privacy Policy

This page describes what we collect when you use situs303 and how we keep that data protected. We at situs303 handle your personal information — email address, national ID, proof of address, payment details, and account activity — with standard encryption and access controls. Our commitment is to be transparent about data handling so you understand who has access to your information and why.

Our situs303 platform operates across Jakarta, Surabaya, Bandung, and Medan. We process data in accordance with applicable Indonesian law and regional regulations. If our servers sit outside Indonesia, we apply equivalent security standards. This policy covers account setup, gameplay, deposits and withdrawals, and customer support interactions.

Your rights include requesting access to your stored data, correcting inaccuracies, deleting your account and associated records (subject to legal retention periods), and opting out of non-essential communications.

Data Collection and Use on situs303

What We Collect During situs303 Account Setup

When you open a situs303 account, we collect your email address, phone number, full name, date of birth, and national ID number. For payment processing, we request proof of address (utility bill or official letter) to complete Know Your Customer (KYC) verification. We do not collect sensitive data such as your PIN or full bank account numbers — payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank partners mobile banking, local payment, online payment, e-wallet) handle those separately and securely.

Once verified, your KYC documents are encrypted and stored with restricted access. Our team uses this data only to confirm your identity and prevent fraud. We do not share your ID number or address with third parties except as required by law or as part of anti-money-laundering compliance checks.

Account Activity and Gameplay Data on situs303

We record your deposit history, withdrawal requests, bets placed on La Liga or Liga 1 markets, live-dealer sessions, slot spins, and esports wagering. This data helps us detect unusual patterns (like rapid successive large withdrawals) that may indicate account compromise or fraud. We also use gameplay metrics to understand which games are popular and to optimize our platform infrastructure.

Your situs303 balance, bet history, and win/loss records are visible only to you and our support team (when you request help). We do not publish your gameplay data publicly or sell it to marketing firms.

KYC documents

We store your ID and address proof with encryption. Access limited to authorised staff for fraud prevention and compliance.

Gameplay logs

situs303 records your bets, spins, and outcomes for account integrity and dispute resolution. Not shared publicly.

Payment data

We store transaction reference numbers and payment method type. Actual card or wallet details are held by payment processors, not situs303.

Third-Party Processors and situs303 Data Sharing

Our situs303 platform uses third-party services for payment processing, server hosting, and analytics. Payment providers (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your transaction details to process deposits and withdrawals. Hosting providers may store your account data outside Indonesia but apply encryption equivalent to our standards. Analytics services (such as server log aggregators) see anonymised traffic patterns but not personal account information.

We sign Data Processing Agreements with all third parties requiring them to use your data only for stated purposes. You have the right to request a list of processors and their locations — contact our support team to receive this information.

Your Rights, Cookie Usage, and situs303 Data Retention

Your Data Access and Deletion Rights on situs303

You have the right to request a copy of all personal data we hold about you on situs303. Submit your request through the account settings or by emailing our privacy team. We respond within 30 days with a complete export of your data in readable format (PDF or spreadsheet).

You can request correction of inaccurate information (incorrect address, wrong phone number) at any time. For account deletion, we can remove your personal information after you close your account, except for records we must retain by law (such as transaction logs for tax or anti-fraud purposes, typically kept for seven years). Once deleted, your situs303 account cannot be reopened using the same email address.

Cookies and situs303 Platform Technology

Our situs303 website uses cookies — small files stored on your device that help us recognise you when you return and remember your preferences. Essential cookies keep you logged into your account and secure your session. Non-essential cookies track which pages you visit to help us improve the platform.

You can disable non-essential cookies in your browser settings, though this may reduce platform functionality. Session cookies (which expire when you close your browser) are necessary for account security and cannot be disabled while using situs303.

Data Retention and Legal Obligations

We retain your KYC documents and account verification records for the life of your situs303 account plus one year after closure. Transaction logs (deposits, withdrawals, bets) are kept for seven years to comply with Indonesian tax and anti-money-laundering laws. If you are involved in a dispute or investigation, we may retain relevant data longer as required by law enforcement.

Our situs303 servers may be located outside Indonesia. In such cases, your data travels through international channels but remains encrypted and subject to equivalent security standards. By using situs303, you consent to this international data transfer.

Security Practices on situs303

We use industry-standard encryption (TLS 1.2 or higher) for all data in transit between your device and our servers. Account passwords are hashed and salted, meaning even our staff cannot see your plaintext password. Access to your personal data within our system is restricted to authorised personnel using role-based controls. We conduct regular security audits and penetration testing.

If we discover a data breach affecting situs303 accounts, we notify affected users within 24 hours and provide guidance on protecting yourselves. We do not store your full payment card details on our servers — payment processors retain that information in their own secure environments.

Contact and Updates to This Policy

If you have privacy questions or wish to exercise your data rights, contact our support team through the situs303 in-app help centre or email us directly. Our team responds within 48 business hours. For large data requests or complex queries, we may ask for additional verification to ensure the request is legitimate.

We may update this policy to reflect changes in technology, law, or our practices. Material changes are communicated via email to all active situs303 users. Your continued use of the platform after an update constitutes acceptance of the revised policy. This policy was last updated on this page and applies to all situs303 users in Jakarta, Surabaya, Bandung, Medan, and other supported jurisdictions where our service is available.